PeriyarBooks.com CANCEL REFUND POLICY

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Introduction - PeriyarBooks.com has established this policy and is providing it to you so that you can understand the manner in which we handle the Cancel/Return/Refunds

Cancel Policy - You can cancel an order anytime. If the payment for the order was already completed, you can request us for a refund. If the order was not already shipped, we will initiate a full refund. If the order was placed using direct bank transfer or UPI transfer method but the amount is not transferred from the customer, we will reach out to the customer via phone/email to remind about the pending payment - 3 times (1 attempt day). If we do not hear back from you or the payment is not received after three days from the order received date, we will cancel the order from backend.

Return Policy - If the delivered books are damaged or wrongly shipped, you can return the entire order or only the selected books within 7 days from the date of delivery. We will bear the shipping charges for the damaged books delivered. We will replace damaged books with new books. To initiate a return, you shall drop an email to us or call to our customer care number or initiate a CHAT in WhatsApp using 8428-455-455

Refund Policy - You are eligible for a refund in case, the returned book was wrongly shipped and you no longer want a replacement. In this case, the refund will be initiated within 7 days after we receive the returned books. Also, there are chances that the book(s) that you ordered is/are not available with the publisher no longer. In this case, we will inform you and initiate the refund for the unavailable books within 7 days after we confirm the unavailability of the book with you.